Testimonials

Some of the great things our wonderful customers are saying!

I was recommended to see Shane of Mullum Mac by my friend Mark of My Geek Mate in Ballina. I was hoping to save my old Imac, but unfortunately it was gone.
All along Shane gave me the absolute best service I could wish for….personal, understandable and therefore extremely helpful. He then guided me in the right direction to buy a new computer which saved me over $1500 on the model I was thinking I needed.
I don’t think I would have had such a money-saving result if I went to the Apple shop in Robina.
Thanks Shane
Aaron Bethel
 

Everything you’ve done has been perfect. Thanks a million. I’m really happy. I can’t believe how well that went. Was worried, but all good!
Murielle Paviet-Fanolliet

 

I love this shop. Great service, spot on advice, professional, friendly atmosphere. I took my poor old 8 year old MacBook in and Shane nursed it back to life as a labour of love. This is a man who is passionate about what he does! I won’t take my computer anywhere else.
Hoki Smoak

 

In 25 years of MAC use, both at home and at work, I have never had such knowledgeable help as you receive from the dedicated, cheerful people you find at Mullum Mac. Truly exceptional.
Victor Marsh

 

Mullum mac = my saviours. Thank you so much for rescuing my life (my laptop) and all the info on it. These guys really helped me out in a very rough time. Forever grateful for these angels! Thank you!
Aly Mac

 

I love Mullum Mac. They provide a really professional service. This is my go to place when I have any Mac issues.
Melenie Maher

 

I can not recommend Daniel and Shane highly enough! My Mac battery had corrupted and split the trackpad and I was on a deadline – Mullum Mac repaired it inexpensively and much more expediently than I expected. Extremely happy with their service
Jo Brown

 

Huge shoutout to Shane and team at Mullum Mac Shop for the incredible service I received today. I took in my super sad 2011 MacBook Air and she has risen!  Legendary service and the loveliest people. Thanks so much Shane and team.
Courtney Beck

 

Fixed my iMac super quick, was back in a hour!
Jacoba Rosenberg

 

I recently bought a MacBook Pro from Mullum Mac. Shane was incredibly helpful – transferred all data from my old laptop, setup the new laptop and I walked out with everything working smoothly. A very positive experience! 5 stars!
Scarla Weeks

 

Thank you so much Shane and Mullum Mac. You sorted my problem quickly and efficiently and transfered all my data onto a new phone. I was treated respectfully (even though I am very technologically challenged) and there was definitely no rolling of eyes as has always happened at Apple Stores. Highly recommended.
Louise Gordon

 

I’ve been into Mullum Mac twice now and they’ve helped me as soon as I walked in the door and I left within minutes with every thing I needed fixed and resolved and at an excellent price.
Donna Wild

 

These guys are great. Even sending stuff up to them from down south and its fixed and back within days. eaaaaasy!
Andrew Kilby

 

Great service fixed, problem immediately, highly recommend
Kim Renee

 

Thank you Shane for helping me out with my multitude of Mac problems and the 65,000 emails in my inbox! You resolved our issues with skill and efficiency. And you were very generous with your time. I’ll be back!
Manny Jackson

 

Having spent hours and sessions with Telstra trying to rectify a Mac mail problem, I finally headed into Mullum Mac and within 3 minutes my problem was resolved and I walked away not only with an email operating laptop but with my iPhone receiving emails also. I was absolutely delighted. What great service I received – how good is that in your moments of frustration. Great people always happy to help out. 5+ from me. Many thanks for your patience, understanding and great knowledge
Liz Atkinson

 

Shane and staff were very helpful when I recently bought an iPad at Mullum Mac, explaining different options, and assisting with transferring data and photos from my Mac computer to my new iPad. Thank you for excellent service.
Margot Porter

 

Fast service to replace a battery on my macbook air. Was able to complete this on the day. Also able to give me good advice on chargers and give me the best price poss on a new Apple charger. Will definitely use again.
Michelle Williams

 

Shane was super helpful and didn’t even charge me for checking up on something with my Ipad. Can recommend for great quick friendly service and I will definitely use again. Thanks
Mel Barich

 

So helpful when we needed rushed assistance with some large file transfers – not only did they let us use their NBN connection, they ended up doing it for us. Unbelievably wonderful service … Thanks!
John Maddock

 

Thanks goes to Mullum Mac for sorting out my lap top yesterday. Friendly, helpful, positive service and know how. Definitely recommend. Kind regards
Catarina Nada

 

Thanks to Shane and his capable staff for their friendly and skilful service. 
I was delighted and so relieved, when an old ongoing problem, that was having a detrimental effect on my business, was resolved so quickly when I finally took my tangled, tricky email problem to Shane at Mullum Mac. Also when I changed Domain Hosts with the help of Mullum Mac, it was a smooth transition and Shane kept me aware and in the loop  with clear and concise emails in-between. I felt  informed and looked after. I highly recommend Mullum Mac for their very thorough, highly skilled and very fairly priced service. I’ll never go anywhere else!
Patt Gregory
 
Very happy to have found Mullum Mac, quick service, helpful advice, good prices and nice experience
Philippa Byers
 
Shane and the team at Mullum Mac were totally helpful. They looked at my computer right away, and charged a very reasonable amount. Great service!
Madeleine Murray
 
Smart and timely support and problem-solving
Neil Young
 

My computer is now super fast. Even the internet is faster! I didn’t realise how slow it had made everything.

Thanks for all your help, advice and time with fixing my iMac. So greatly appreciated.

Vanessa

Mullum Mac is open
Monday to Friday

9.30am to 5pm
Monday to Friday
Sorry, not open weekends
Call us on 02 6684 6235
Text us on 0490 108 866
Email: shop@mullummac.com